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We ship all orders next/same day with a tracking #!
-If an order is out of stock or we cannot ship it within 24 hours we will contact you through the email you provided at checkout with more information.
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We ship via USPS First Class mail.
-This option is 100% FREE within the US!
You can upgrade to USPS Priority Mail for a small fee at checkout.
First Class packages typically take 3-5 days to arrive, Priority Mail packages typically take 1-3 days to arrive. International orders typically take 8-14 days to arrive.
-All arrival dates are estimates.
*Insurance*
Insurance is only purchased if you purchae it at checkout for an additional charge for $3.95
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We ship all our items from our US warehouse.
No items will arrive from overseas so you will receive your items quickly!
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You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation with a tracking # will be e-mailed once the order has shipped.
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We accept PayPal and the following credit cards: Visa, Master Card, Discover and American Express.
--please note that a paypal account IS NOT required to checkout.
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To cancel an order you placed, please contact us through our contact form with the subject 'Order Cancellation' followed by your order number (ex. 'Order Cancellation (#1234)'). To edit an order you placed, please contact us through our contact form with the subject 'Order Edit' followed by your order number (ex. 'Order Edit (#1234)').
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You have 30 days for any returns for a refund - the item must not used and in resellable condition.
You can exchange any items if there was a mistake with the order within 7 days.
We offer a Lifetime Warranty on all our HID/LEDs! For more info on returns and exchanges, check out our returns and exchanges page.
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Our Lifetime Warranty is simple! Fill out our form with all required details: Warranty form.
We will reply the same day with instructions, all situations are different but our policy is normally:
For regular LED bulbs:
-Customer ships back the damaged item (customer pays shipping to ship the damage item(s) back), we will ship you a new item after the package arrives (we pay to ship you the new item).For all HID/LED headlight/fog lighting:
-All shipping cost must be paid by the customer.For international warranties:
-Customer must pay all shipping costs no matter the item.-You will never have to pay for the actual item to be replaced!
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If you have any additional questions, feel free to send us an e-mail to Support@deAutoLED.com
Or you can use our contact form
We reply within the hour / same day!